Friday, 15 July 2011

Change of opening hours at the Solent branch

From now on our Solent branch will close at 1pm on Friday afternoon. All queries can be redirected through to the Waterfront branch instead.

Tuesday, 28 June 2011

Summer Health - everything you need to know!

or Click here
What do you know about summer health?
Follow this link to find a great useful resource at your fingertips!!! It includes an introduction to articles and videos on summer health, including insect stings, summer safety for children, barbecue food safety and hay fever.

Thursday, 16 June 2011

A medical student for the next 2 weeks

From next Monday 20th June, we will be having a final (5th) year Medical Student from Southampton University in the Practice.  She is an experienced student and will be a practising Doctor from next year. You may find that she is sitting in with your  Doctor or Nurse when you visit the practice. If you are uncomfortable with this please inform the receptionist.

Tuesday, 31 May 2011

The new Out of Hours telephone number

From 1 June the phone number for the Out of Hours doctor’s service during evenings and weekends will be changing to 0300 300 2012. This number is charged at the local rate from a BT landline.
Run by Solent NHS Trust, the Out of Hours service provides urgent medical care for the residents of New Forest, Winchester, Eastleigh and Test Valley, Gosport, Havant and Fareham, Southampton and Portsmouth areas.

The Out of Hours service is manned by trained call handlers, local to Hampshire and so have good knowledge. Callers will be asked questions about their health problem (or that of the person whom they are calling about) and will record the details on a database.

The service operates between:
- Monday to Thursday: 6.30pm – 8.00am
- from 6.30pm Friday until 8am Monday
- the Out of Hours service is also available on Bank Holidays.

Only contact the Out of Hours service if you have a medical problem that cannot wait until your surgery opens.

Saturday, 21 May 2011

The information screens are up and running

So for those of you not at the meeting of the Patient's Forum and who therefore missed the announcement, we are happy to say that the first of our information screens is now operational at the Waterfront surgery...

Thursday, 19 May 2011

Changes to our Extended Hours

From 6th June we will be changing the extended hours we offer. This has come about due to a reduction in funding locally for Surgeries to provide a complete service which includes reception beyond 6.30pm. As a result we will only be open late on one weekday night rather than three. We will continue to provide the extended hours service on the last Saturday of each month as usual.

However, we do still intend to offer the same number of additional late appointments that we offer now by getting our doctors to work on the same night. In other words, although our flexibility has been curtailed, our capacity will not change.