Tuesday 31 May 2011

The new Out of Hours telephone number

From 1 June the phone number for the Out of Hours doctor’s service during evenings and weekends will be changing to 0300 300 2012. This number is charged at the local rate from a BT landline.
Run by Solent NHS Trust, the Out of Hours service provides urgent medical care for the residents of New Forest, Winchester, Eastleigh and Test Valley, Gosport, Havant and Fareham, Southampton and Portsmouth areas.

The Out of Hours service is manned by trained call handlers, local to Hampshire and so have good knowledge. Callers will be asked questions about their health problem (or that of the person whom they are calling about) and will record the details on a database.

The service operates between:
- Monday to Thursday: 6.30pm – 8.00am
- from 6.30pm Friday until 8am Monday
- the Out of Hours service is also available on Bank Holidays.

Only contact the Out of Hours service if you have a medical problem that cannot wait until your surgery opens.