Self Referral Options

Did you know you can arrange your own counselling or physiotherapy treatment without the need to see a GP?
These services are available to access directly. We have added a "Self Referral" page to our website with information and instructions on how to access these services. Click here for details

A change to the Solent Branch Opening hours

From the beginning of April the Solent Branch will be open in the mornings only. This decision has been made following discussions with the Patient Forum.
Please be aware, this does not mean we are reducing the number of available appointments.

When we merged with Solent Surgery, the Primary Care Trust (PCT) provided extra resources to help us keep it open and staffed all day. However, these extra resources will be withdrawn at the end of March, and so we have to operate the surgery and its branches as efficiently as we can with the remaining available resources.
We apologise if this causes an inconvenience and can reassure you that the number of available appointments will remain unchanged. Only the distribution between branches will be affected.

Paul & Alison Menin take on the Great North Swim

Fancy a 2 mile swim accross lake Windermere this summer?
Well that's what Dr Menin and his wife will be doing in June this year as part of the Great North Swim. They would greatly appreciate your support and encouragement. For more details, and an explanation of how to donate, have a look on their dedicated webpage by clicking here

A new appointment system

Over the next few weeks we are implementing new appointment software at the practice. The new system will integrate much more closely with the clinical records and we hope it will improve both the efficiency and quality of care we provide in the future.However, with every big change comes a period of training, and over the next few weeks until we go live in April all of our staff will be getting used to the new system. In addition, for a short period of time we will find ourselves juggling between our old and new systems.To this end we would like to ask for your patience. Inevitably, during this transition period, the booking of appointments may take a little longer, and if we are being honest, we may also have a few teething troubles as things settle down so please bear with us during this busy time.We would like to thank you for your patience.

New website

Well the new website has been up and running for a couple of weeks now. We hope you can still find all the information you need. The search has been improved and is available from every page. It includes a drop down box enabling you to search our entire library of patient information leaflets. Also, to improve our prescription requests, we have reverted to direct emails. This means we can send a reply and confirm receipt of your request - something several of you have asked for. If you have any feedback, please let us know.

Website and email down....

Apologies to anyone who wanted to use our website or send us an email this weekend. We have had to move our website and it has meant some unavoidable "down-time".
All being well we we be up and running soon!